POSITION LOCATED IN PARSONS, KS BUT WILL REQUIRE SOME TRAINING IN ROTHSCHILD, WI INITIALLY.

Position Description:

This position will handle the day-to-day functions of the office. They will be responsible for answering phones, providing information to walk-in traffic, handle basic employee requests for information and coordinate with the Corporate Office in Wisconsin. They are also responsible for offering reliable support to the sales team and help improve efficiency as sales volume increases. This person will be responsible for maintaining contact with larger customers, ensuring that all sales documents, purchase orders and agreements are completed before they are filed and updating the customer contact information as needed. He/she may assist as a representative of the company at Trade Shows. Natural motivation, positive attitude/aptitude and an outstanding attention to detail are recommended.

Responsibilities:

Update basic employee information in the Human Resource Information System.

Works as both a Receptionist and primary office point of contact.

Communicates with the Corporate Human Resource Manager and Safety Coordinator on activities within the facility.

Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time.

Complete MSO's and paperwork from dealerships

Create warranty and upload information for customer

When truck is picked up, complete BOL for pick up, any necessary vehicle information, and send out MSO to customer.

Update customer records in the company database as required.

Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company.

Report any inventory or service issues to management and the appropriate account manager immediately.

Work closely with purchasing and sales, expediting open purchases orders with multiple suppliers.

Provide support, including but not limited to: data entry, reports, scanning needs, and general office tasks. Perform all other duties assigned.

Requirements:

High School Diploma/High School Equivalency.

Associates Degree or comparable work experience is desired.

Previous sales support along with quoting/order expediting experience, preferred.

Basic knowledge of custom bins, hoppers, silos and tanks is preferred.

Outstanding attention to detail.

Excellent interpersonal, verbal and written communication skills.

Ability to read, understand and interpret customer specifications and blueprints, preferred.

To travel in limited capacity.

Knowledge, Skills and Abilities:

Demonstrate a strong work ethic and personal drive for meeting or exceeding goals and achieving results.

Excellent phone presence.

Excellent organizational and time management skills.

Good working knowledge of Microsoft office.

Ability to work with minimum supervision.

Ability to work in a team environment and/or on an individual basis.

Flexible and capable of successfully performing in a fast-paced environment.